Coaching Staff Letter
June 22, 2006
Hello Coaching Staff Members and Managers,
As mentioned in the Best Practice Manager and Employee presentation, the EOS team planned to share employee feedback with the coaching staff and managers. Following is a summary of all the comments and suggestions that resulted from manager/team discussions.
Employees considered most of the ideas presented common sense. However, it's always good to have reminders and reinforcement, as we all hit or miss at times.
One team noted the difficulty in enforcing common sense and weren't sure how it would impact the future EOS score.
Another remarked that though the ideas were good, it's hard to be positive when business prospects for Unisys and the Plymouth plant aren't good.
One suggestion that particularly stood out was the idea that managers should help employees balance daily work when special projects are assigned.
Another employee suggested developing a best practice for selecting individuals for a team or project and also a standard process for accommodating team/project work throughout our organizations.
A couple of teams liked the idea of managers posting schedules and contact info outside their cubicles. One team thought it should be followed up on/audited by management to make sure all managers are conforming.
As a result of the presentation, one manager will block a period of time each day to be in her cube to answer questions and address employee issues. It was thought this would minimize disruptions at other times throughout the day.
One team felt strongly that they already follow the principles presented and the best way to make them a reality is to live and breathe them every day.
The same team also suggested the need for cube etiquette relative to food, volume and personal activity, and that people who host meetings in their office should close their door so those nearby aren't disturbed.
For one team, the "Check ego/attitude at the door" suggestion was great and thought more people need to follow this suggestion.
The same team also thought if everyone would the follow the "Treat others respectfully - don't rely on negative hearsay" suggestion, we would all be better off.
Also, it was good to reinforce the suggestion to follow the chain of command and keep your manager in the loop.
For another team, actions speak louder than words.
One manager was told by an employee after the presentation, "I was glad to hear managers are employees, too."
Thank you for attending the presentations and providing feedback from your employees.
Sincerely,Pam Houghton and the EOS Team